Broadband Jargon Made Simple

Understanding broadband terminology and technical specifications in plain English for Northern Ireland customers

Speed & Performance

Mbps (Megabits per second)

The measurement of internet speed. Higher numbers mean faster downloads. 1 Mbps = roughly 1 minute to download a 3-minute song.

Download Speed

How fast data comes to your device from the internet. Used for streaming, browsing, and downloading files.

Upload Speed

How fast data goes from your device to the internet. Important for video calls, uploading photos, and online gaming.

Bandwidth

The maximum amount of data that can be transmitted over your connection. Think of it as the width of a pipe - wider pipes allow more water to flow.

Latency

The delay between clicking something and it happening. Measured in milliseconds (ms). Lower is better for gaming and video calls.

Ping

A test that measures latency. Gamers often refer to their 'ping' when talking about connection quality.

Throughput

The actual speed you get in real-world use, which is often slower than the advertised maximum speed.

Buffering

When a video pauses to load more content. Usually caused by slow speeds or high network usage.

Connection Types

FTTP (Fibre to the Premises)

The fastest connection type. Fibre optic cables run directly to your home. Also called 'full fibre' or 'ultrafast broadband'.

FTTC (Fibre to the Cabinet)

Fibre cables run to a street cabinet, then copper wires to your home. Faster than basic broadband but slower than FTTP.

ADSL (Asymmetric Digital Subscriber Line)

Basic broadband using existing phone lines. Slower than fibre options but widely available across Northern Ireland.

Cable Broadband

Uses TV cable infrastructure for internet. Mainly offered by Virgin Media in Northern Ireland.

4G/5G Broadband

Internet delivered via mobile networks. Good for rural areas without fixed-line options.

Satellite Broadband

Internet via satellite. Often the only option in very remote rural areas, but typically slower and more expensive.

Leased Line

Dedicated business connection not shared with other users. Guarantees consistent speeds but costs more.

Hardware & Equipment

Router

The device that creates your WiFi network and connects multiple devices to the internet. Usually provided by your ISP.

Modem

Connects your home to your ISP's network. Often built into modern routers as one combined device.

WiFi (Wireless Fidelity)

Technology that lets devices connect to the internet wirelessly within your home.

Ethernet

Wired connection using cables. Usually faster and more reliable than WiFi.

ONT (Optical Network Terminal)

Small box installed with full fibre connections. Converts the fibre signal for use in your home.

Microfilter

Small device that separates phone and broadband signals on ADSL connections. Prevents interference.

Powerline Adapters

Devices that extend internet around your home using electrical wiring.

Mesh Network

Multiple WiFi devices working together to provide coverage throughout larger homes.

Technical Specifications

IP Address

A unique number that identifies your device on the internet. Like a postal address for internet traffic.

DNS (Domain Name System)

Translates website names (like google.com) into IP addresses. Sometimes called 'the phonebook of the internet'.

Data Allowance

The amount of data you can use each month. Unlimited packages have no restrictions.

Contention Ratio

How many users share the same connection. Lower ratios mean more consistent speeds.

Traffic Management

When ISPs slow certain types of internet use during busy periods to keep the network running smoothly.

Port Forwarding

Advanced setting that directs internet traffic to specific devices. Often needed for gaming or remote access.

VPN (Virtual Private Network)

Creates a secure, private connection over the internet. Popular for privacy and accessing geo-blocked content.

QoS (Quality of Service)

Feature that prioritizes certain types of traffic (like video calls) over others.

Contract & Billing Terms

Minimum Contract Period

How long you must stay with a provider. Usually 12, 18, or 24 months. Breaking early typically incurs fees.

Early Termination Fee

Charge for cancelling before your contract ends. Usually the remaining monthly fees.

Installation Fee

One-time charge for setting up your broadband. Often waived in promotional offers.

Line Rental

Monthly charge for the phone line that delivers your broadband. Now usually included in the total price.

Fair Usage Policy

Rules about acceptable internet use, even on 'unlimited' packages. Extreme usage may be restricted.

Price Guarantee

Promise that prices won't increase during your initial contract period.

Auto-Renewal

Contract automatically continues month-to-month after the initial period ends.

Cooling-off Period

Time after signing up (usually 14 days) when you can cancel without penalty.

Provider-Specific Terms

BT Infinity

BT's brand name for their fibre broadband services (FTTC and FTTP).

Virgin Media VIVID

Virgin's cable broadband packages, available in Belfast and other urban areas.

Sky Superfast

Sky's fibre broadband service, delivered over BT's Openreach network.

EE Smart Hub

EE's router that provides WiFi coverage and connects to their network.

Plusnet Unlimited

Plusnet's packages with no data usage limits, though fair usage policies may apply.

TalkTalk FibrePlus

TalkTalk's premium fibre service with enhanced speeds and features.

Openreach

BT's infrastructure division that maintains phone lines and fibre networks used by most UK ISPs.

Virgin Media Hub

Virgin's combined modem and router for their cable network. Different from other providers' equipment.

Still Confused?

Our Northern Ireland broadband experts are here to help you understand any technical terms and find the right package for your needs